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Detention Management Solutions

Providing Drivers, Carriers, Shippers, & Brokers the tools to monitor detention accurately and efficiently

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For Carriers, Brokers, and Shippers

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DS Automated

Detention Invoicing & Processing

  • Automated detention invoicing and processing system

  • Geofence tracking of when drivers arrive and departure shippers/receivers.

  • Visibility dashboard that allows users to keep track of drivers actively getting loaded/unloaded

  • Customizable system that can be tailored to all detention policies

  • First 20 Routes Free, No Credit Card required

For Drivers

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Detention Source Lite

Driver Detention Monitoring System

  • Designed for truck drivers

  • Easy to use mobile application

  • Provides the GPS verification and calculations needed to get paid detention

  • Automatically sends a detention summary to user with the ability to share detention summary with customers

  • Free for 30 Days, $9.99/Month after

Applications

Driver detention in trucking can have several significant impacts:

Loss of Productivity

When drivers are detained at a facility, they are unable to move on to their next scheduled pick-up or delivery. This results in lost time and productivity for the driver and the trucking company.

Financial Losses

Detention time directly translates into financial losses for truck drivers and carriers. Drivers are often paid by the mile or by the load, so any time spent waiting without compensation reduces their earning potential. Additionally, trucking companies may incur additional costs, such as penalties for late deliveries or missed appointments.

Increased Expenses

Extended detention can lead to increased operational expenses for trucking companies, including fuel costs, maintenance expenses, and potential overtime pay for drivers who are delayed beyond their regular working hours.

Impact on Schedules

Detention can disrupt the carefully planned schedules of truck drivers and carriers. Delays at one stop can cascade into delays at subsequent stops, potentially causing missed appointments and affecting customer satisfaction.

Driver Frustration and Morale

Being detained for extended periods can be frustrating and demoralizing for truck drivers. It can lead to dissatisfaction with their job and employer, as well as increased stress and fatigue.

Safety Concerns

Prolonged detention can contribute to driver fatigue, which is a significant safety concern in the trucking industry. Fatigued drivers are more prone to accidents, posing risks to themselves and other road users.

Overall, driver detention not only impacts the efficiency and profitability of trucking operations but also affects the well-being and safety of drivers. Addressing detention issues requires collaboration between trucking companies, shippers, and receivers to improve efficiency and minimize delays.

  • What is detention and when does it occur?
    In trucking, “detention” refers to the time a truck driver spends waiting at a facility, such as a warehouse or distribution center, beyond the amount of allotted free time from the scheduled appointment time for loading or unloading cargo. Detention occurs when the driver’s time is wasted due to delays caused by the shipper, receiver, or other factors beyond the driver’s control. These delays can disrupt the driver’s schedule, potentially causing them to miss other appointments or incur financial losses due to decreased productivity. Trucking companies often have detention policies in place to compensate drivers for their time spent waiting, although the specifics of these policies can vary widely.
  • What is a detention policy?
    A detention policy in trucking outlines how a carrier handles situations where drivers are delayed at facilities beyond the amount of allotted free time for scheduled appointment times. It defines detention criteria, sets time limits, outlines charges, specifies notification procedures, clarifies customer responsibilities, and provides dispute resolution processes. The policy aims to ensure fair treatment of drivers, protect financial interests, and promote efficient operations through clear guidelines and communication.
  • How much do trucking companies charge for detention?
    Trucking companies typically charge for detention based on an hourly rate, which can range from $30 to $90 per hour or more, depending on factors like operating costs, industry standards, and negotiation with customers. Some companies also have flat fees or minimum time thresholds for detention charges.
  • What is DS Automated?
    DS Automated Invoicing and Processing is a transportation platform where shippers, carriers, and brokers can monitor all their shipments that are loading and unloading in real time. Once an order is created and the driver has the application downloaded/running, the system will track the driver’s arrival and departure to each appointed geofence (each shipper and receiver throughout a route). The system will automatically keep track of arrival and departure times, notify customers/shippers when entering detention, and send out automated detention requests customized to each individual customer detention policy when a driver is detained and has accumulated detention. These requests can be approved, declined, or edited by the user’s customers.
  • What is DS Lite?
    DS Lite is a mobile application that was created specifically for truck drivers. This application, when used correctly by truck drivers will create what’s known as a “Detention Summary” if a driver runs into detention. A detention summary is specifically designed to provide all the information needed to get compensated for detention. The detention summary provides GPS verification of when and where the driver was at the time in which the driver started tracking for detention, check in and out times, and accurate detention calculations. Detention summaries are automatically emailed to each driver upon completion of loading/unloading. The driver also has the option to share their detention summary directly from the application with customers, dispatchers, and brokers.
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Eliminate the "Gray Area" of Driver Detention

There are too many scenarios where all parties are simply just in disagreement of when truck drivers check in and out of shippers and receivers. This is one of the reasons why Detention Source was created, to bring transparency and accuracy in the way trucking detention is viewed for all logistic professionals.

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Contact Us

Whether you are a shipper, carrier, driver, or someone just interested in our product we would love to hear from you.  Please fill out the contact form to learn more about our product, explore pricing options, or to find out about potential partnerships.

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